Objective of job
● The Data System/Service Dev & Ops Associate will help to design and development on data service platform (CDM, DMP etc) with system operation and maintenance, create system interface improvement roadmap based on business requirement, coordinate on key technical problem solving and functional enhancement with Business Unit & IT related colleagues, collaborate with business key users on system functional requirement and development project planning.
● He/She works closely with data system managers and IT leads, as a major contributor to provide data as a service and potential technical solution. He/She is also responsible for coordinating and planning data system and service development with feasible and effective solution. This role will also apply proven communication and problem-solving skills to guide and assist the business user group on issues related to the data system & service development and operation critical to business usage.
-University and above degree, Business, Computer Science, Automation, IT or equivalent education background preferred
-More than 2 years of project management of data or IT system development
-Experience in data system operation and maintenance management, business application preferred
● Other requirements
-Self-motivated and customer-oriented, and solid technical & business expertise with biz system engineering
-Sufficient knowledge of technical tools & skills, e.g. Java, virtualization technology, etc.
-Knowledge of SQL, R/Python and any statistical analytics language or tool preferred
-Technical specification writing experience and business requirement gathering and interpretation skills
-Awareness/experience of data system management, as well as operation & maintenance approaches
-Understanding of wholesale & retail processes in automotive industry
-Excellent communication skills to liaise with various parties effectively and appropriately, able to work with cross-functional and cross-cultural teams
-Ability to work autonomously, while also being able to communicate effectively and contribute as part of a team
● Data System landscape strategy
-Business value analysis
-Design data service portfolio
-Set up development roadmap aligning with data strategy
-Make improvement proposals
● Data System governance
-Review the business requirement in order to align IT strategy with business strategy
-Design user’s role and authority
-Governing system’s financial accountability
● System demand management
-Business requirement analysis
-Requirement alignment with relevant BU and Dealers.
-Enhancement progress steering and monitoring
-System change communication with BU and Dealers
● System Operation:
-Closely work with business and technical teams to deliver data explanations, tailor-made requirement specifications
-Monitor system usage and performance and work with IT for system improvement